Submit your request or issue here and we'll get back to you as soon as possible.
Business Hours Support:
9:00 a.m. - 6:00 p.m. ET
For all general help, training, or non-emergency support during business hours, submit a support ticket. This will open a ticket and we will reply as soon as possible. You may also call us at 617-622-5400, then press 2.
After Hours Support
Non-emergencies: please complete a support ticket and we will get back to you as soon as possible.
Call 888-225-3419. Please use only for true emergencies.
Examples of Emergency Issues:
- A critical system is down or offline on more than one computer.
- Your station web stream is off-line.
- Your Core Publisher Site will not load on more than one computer.