Submit your request or issue here and we'll get back to you as soon as possible.
Business Hours Support:
9:00 a.m. - 6:00 p.m. ET
For all general help, training, or emergency support during business hours, please submit this form. This will open a ticket and we will reply as soon as possible. You may also call us at 617-622-5400, then press 2.
After Hours Support
Non-emergencies: please complete this form and we will get back to you the next business day.
Call 888-225-3419. Please use only for true emergencies.
Examples of Emergency Issues:
- A critical system is down or offline on more than one computer.
- Your station web stream is off-line.
- Your Core Publisher Site will not load on more than one computer.
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